Frequently Asked Questions
Your questions about our services and policies, answered.
Q: How do I book an appointment?
A: You can book quickly online via our Book Appointment page, call us directly at +91 88973 65012, or send us a message on WhatsApp. You can choose between an In-Clinic visit or an E-Clinic video consultation.
Q: What is the difference between an In-Clinic and E-Clinic visit?
A: In-Clinic visits are for comprehensive physical examinations, necessary procedures, or when you simply prefer a face-to-face meeting. E-Clinic (Telemedicine) visits are secure video consultations ideal for follow-ups, minor illnesses (colds, allergies), prescription renewals, and discussing lab results.
Q: What should I bring to my first appointment?
A: Please bring any relevant medical history records, previous lab reports, your current list of medications, and your ID proof. If you plan to use insurance, please also bring your insurance card/details.
Q: How does the Home Lab Collection service work?
A: You can request a home collection after your GP consultation or by calling us. Our certified phlebotomist will arrive at your location at the scheduled time for sample collection. Results are usually delivered digitally within 24 hours.
Q: What should I do in a medical emergency?
A: This clinic is not equipped for medical emergencies. Please call 108 immediately or proceed to the nearest hospital emergency room.
Frequently Asked Questions
Your questions about our services and policies, answered.
Q: How do I book an appointment?
A: You can book quickly online via our Book Appointment page, call us directly at +91 88973 65012, or send us a message on WhatsApp. You can choose between an In-Clinic visit or an E-Clinic video consultation.
Q: What is the difference between an In-Clinic and E-Clinic visit?
A: In-Clinic visits are for comprehensive physical examinations, necessary procedures, or when you simply prefer a face-to-face meeting. E-Clinic (Telemedicine) visits are secure video consultations ideal for follow-ups, minor illnesses (colds, allergies), prescription renewals, and discussing lab results.
Q: What should I bring to my first appointment?
A: Please bring any relevant medical history records, previous lab reports, your current list of medications, and your ID proof. If you plan to use insurance, please also bring your insurance card/details.
Q: How does the Home Lab Collection service work?
A: You can request a home collection after your GP consultation or by calling us. Our certified phlebotomist will arrive at your location at the scheduled time for sample collection. Results are usually delivered digitally within 24 hours.
Q: What should I do in a medical emergency?
A: This clinic is not equipped for medical emergencies. Please call 108 immediately or proceed to the nearest hospital emergency room.